May 15, 2026
Trade Counter Sales Assistant
️ Trade Counter Sales Assistant
Location: Wiveliscombe
Full-Time | Alternate Saturdays
Competitive Pay + Great Benefits
About Us
RGB is a long‑established independent builder’s merchant, proudly serving the South West since 1850. We’re known for our quality products and excellent customer service and are part of the Independent Builders Merchant Group (IBMG) — the largest independent merchant group in the South of England.
We’re now looking for a reliable and customer‑focused Trade Counter Sales Assistant to join our team at our Wiveliscombe Branch.
What You’ll Be Doing
- Serving trade and retail customers at the counter
- Processing customer orders and enquiries face‑to‑face and over the phone
- Recommending products and solutions to meet customer needs
- Building strong relationships with existing customers and identifying new sales opportunities
- Resolving customer queries and complaints promptly and professionally
- Maintaining strong product and technical knowledge
- Ensuring Health & Safety procedures are followed at all times
- Supporting the branch with general day‑to‑day tasks
✅ What We’re Looking For
- Trade counter or plumbing merchant experience
- DIY, builders’ merchant, or trade background (preferred)
- Full UK driving licence
- Good industry and product knowledge
- Confident communication and customer service skills
- Basic numeracy skills (addition & subtraction)
- Ability to prioritise workload and work with minimal supervision
- Friendly, approachable, and a strong team player
- Willingness to undertake training and develop in the role
⏰ Working Hours
Week 1:
- Monday–Friday 08:00-17:00
Week 2:
- Monday–Friday 08:00-17:00
- Saturday 08:00–12:00
What You’ll Get
- Competitive salary
- Pension & paid holidays
- Training and career development opportunities
- Supportive team environment
- Staff discount on building materials
- Employee Assistance Programme
- Retail discounts via Perks Membership
- Branded uniform provided
Apply Today
If you enjoy working with customers, have trade counter experience, and want to be part of a well‑established and growing business, we’d love to hear from you.
Apply now and join RGB Building Supplies in delivering excellent service every day.
