May 31, 2026
Business Improvement Manager
Business Improvement Manager
Barnstaple (Branch Support Centre)
Independent Builders Merchants Group (IBMG)
About IBMG
IBMG is one of the UK’s leading building materials merchant groups, with a network of trusted local brands across the South of England and beyond.
We supply building materials, timber, plumbing & heating, roofing, and specialist products to trade and retail customers.
We combine:
- Local expertise and customer focus
- National scale and buying power
- Investment in people and long-term growth
At IBMG, we’re committed to developing our teams, supporting communities, and building a sustainable future.
The Role
We’re looking for a hands-on Business Improvement Manager to help transform how our branches operate.
You’ll work closely with Branch Managers and teams to:
- Improve systems and processes
- Increase efficiency and consistency
- Support performance, profitability, and customer service
This is a field-based, high-impact role with travel across branches.
Key Responsibilities
- Support branches with stock, sales, and cash processes
- Conduct operational health checks
- Identify improvement opportunities and provide hands-on support
- Drive consistent ways of working across the Group
- Support system improvements, business change & ERP projects
- Act as the link between branches and central teams
What We’re Looking For
- Experience in branch, retail, or multi-site operations
- Strong understanding of business processes and controls
- Confident communicator with strong influencing skills
- Analytical and detail-focused, using data to drive decisions
- Comfortable with systems (Kerridge / Power BI desirable)
- Proactive, adaptable, and willing to travel
Why Join IBMG?
This is a high-impact role where you’ll directly shape how our branches operate and help build a more efficient, customer-focused business.
What We Offer
- Competitive salary
- Pension scheme & paid holidays
- Supportive team environment
- Training & career development
- Staff discount on building materials
- Employee Assistance Programme
- Perks membership (retail discounts)
- Branded uniform
Apply Now
If you’re ready to make a real impact and grow your career with IBMG, we’d love to hear from you.
Apply today and join us in delivering excellence in the Builders Merchant sector.
