Internal Plumbing and Heating Sales Assistant

The Company 

RGB Join our team at RGB, a respected independent builder’s merchant serving the Southwest since 1850. With a commitment to quality products and exceptional customer service, we are part of the Independent Builders Merchant Group (IBMG), the largest independent merchant group in the South of England. Due to the continued success and expansion of our business, an exciting opportunity has arisen for a Internal Plumbing and Heating Sales Assistant  at Okehampton  Branch ​

​​The Role

We are looking for a full time Internal Plumbing and Heating Sales Assistant, for the trade counter within our RGB Okehampton Branch.

This position would be ideal for anyone who is currently or has recently worked in a similar trade counter environment ideally. In-house training for all computer and technical aspects of this role will be provided.​

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Specific Experience & Skills Required

• Work effectively as part of a team promoting the Company’s vision, values and aspirations at all times.
• Build effective relationships with customers thus optimising sales and customer service. 
• Use initiative to identify and resolve customer/product problems or issues.
• Through initiative and ideas proactively identify new sales opportunities to assist in the maximising of sales and margin.
• Ensure that company policies with regard to computer systems procedures and administration are followed at all times.
• Develop personal product knowledge to enhance service to customers.
• Maintain a clean, tidy and frequently merchandised counter and shop. 
• Ensure appropriate stock levels are maintained in line with company policy.
• Actively safeguard against theft of company goods or property by being security conscious at all times.
• Take a pro-active approach in ensuring the health and safety of staff and customers, reporting and responding to any potential H & S concerns/issues.
• Perform any other reasonable duty as may be required by the company. 

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The Hours

Week:1 Monday to Friday  07:30-16:30​

Week:2 Monday to Friday  07:30-16:30 Saturday 08:00-12:00

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The Rewards

What we Offer

At IBMG, we value our employees and offer a supportive work environment that fosters growth and development. By joining our team, you will have access to training opportunities, career advancement prospects, and a range of benefits:

• Competitive salary
• Pension scheme and paid holidays
• Supportive team and positive work environment
• Career development and training
• Staff discount on building materials
• Employee assistance program
• Perks Membership (Discounts available in a variety of retailers)
• Branded Uniform

If you are looking for an exciting opportunity to contribute your skills and be part of a dynamic team at RGB Building Supplies apply now for the Internal Plumbing & Heating Sales Assistant position. Join us in our mission to deliver excellence in the Builders Merchant Sector.

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